SOCIAL MEDIA AS MEDIATOR IN CRISIS COMMUNICATION AND REPUTATION MANAGEMENT DURING MALAYSIA’S COVID-19 PANDEMIC. Quantum Journal of Social Sciences and Humanities, [S. l.], v. 5, n. 5, p. 97–108, 2024. DOI: 10.55197/qjssh.v5i5.431. Disponível em: https://www.qjssh.com/index.php/qjssh/article/view/431. Acesso em: 12 may. 2026.