A STUDY OF THE RELATIONSHIP BETWEEN WORKPLACE STRESS AND JOB PERFORMANCE AMONG POLICE OFFICERS
DOI:
https://doi.org/10.55197/qjssh.v6i3.611Keywords:
workplace stress, job performance, police, MalaysiaAbstract
Over the past decade, policing has been identified as one of the most stressful occupations worldwide, and this profession has been widely discussed in the literature. Police officers are a high-stress group that encounters various challenges and act in a high-stakes environment, often dealing with stress, danger, and complex situations. Hence, this paper aims to investigate the relationship between workplace stress and the job performance of Royal Malaysia Police (PDRM) officers. This is a quantitative approach that applied a cross-sectional study, for which responses were obtained from 171 police officers through an online survey using Google Forms. Next, this study has adapted the items from existing and previously validated scales to measure the variable of workplace stress and job performance. The partial least squares structural equation modeling (PLS-SEM) technique was applied in data analysis using SmartPLS 3.0. The finding revealed that workplace stress and job performance was negatively associated. Therefore, the finding may be helpful for future researchers and the government, particularly the ministry, as it is essential for developing policies or rules aimed at mitigating workplace stress and improving job performance among employees in Malaysia. Subsequently, it can help create a healthier and more productive workplace, especially for police officers.
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Copyright (c) 2025 NUR MUNEERAH KASIM, SITI QUYUME AZIRA AZIZ, SITI NUR FADILAH KASSIM, ALEYA NAJIHA SHAMSOR KAMAR, ALEYA NAJWA SHAMSOR KAMAR, NUR SYAHIRAH ABDUL RAHMAN, NATASHA ADIRA JUMADIL, MUHAMMAD SHAHMI SAIPUL ANUAR
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