PERCEIVED FACTORS OF JOB SATISFACTION AMONG PRIVATE SECTOR EMPLOYEES
DOI:
https://doi.org/10.55197/qjssh.v7si4.1583Keywords:
decent work, job satisfaction, job stress, work environment, work-life balanceAbstract
This study looks at how the work environment, work-life balance and job stress affect employee retention and satisfaction. Boustead Ikano Sdn Bhd, a real estate company has had a high employee turnover rate in recent years. Employees have said they left because there were not opportunities to advance in their careers and the working conditions were tough. There is research on job satisfaction. It has not looked closely at the specific problems faced by Boustead Ikano. This study used an approach and collected data through a questionnaire to examine the relationships between job satisfaction, job stress, work-life balance and the work environment. One hundred and five questionnaires were given online. A multiple regression analysis was done to see if there was a correlation between job satisfaction and its predictive factors. The results show that there is a relationship between job satisfaction and the work environment. However, no significant correlation was found between work-life balance or job stress and job satisfaction. More research should be done on key aspects, such as workload, company culture, leadership style and employee engagement. This will help understand their influence on job satisfaction. This study analyzes how the work environment and job satisfaction affect employee retention at Boustead Ikano. It contributes to the United Nations’ goal of promoting satisfying, decent and sustainable work. The findings highlight that creating a work environment is not only important for organizations but also a critical step toward achieving the overall goal of decent work. Decent work ultimately promotes stability and employee well-being. The work environment plays a role in job satisfaction at Boustead Ikano. The company should focus on improving the work environment to boost employee satisfaction and retention. Work environment is key to achieving this goal. Employee satisfaction and retention are vital, for Boustead Ikanos success.
References
[1] Gazi, M.A.I., Yusof, M.F., Islam, M.A., Amin, M.B., Senathirajah, A.R.B.S. (2024): Analyzing the impact of employee job satisfaction on their job behavior in the industrial setting: An analysis from the perspective of job performance. – Journal of Open Innovation: Technology, Market, and Complexity 10(4): 16p.
[2] Hair, J.F., Hult, G.T.M., Ringle, C.M., Sarstedt, M. (2014): A primer on partial least squares structural equation modeling (PLS-SEM). – SAGE Publications 307p.
[3] Herzberg, F. (2008): One more time: How do you motivate employees? – Harvard Business Review Press 74p.
[4] Lee, M.A., Kawachi, I. (2019): The keys to happiness: Associations between personal values regarding core life domains and happiness in South Korea. – PLoS ONE 14(1): 14p.
[5] Leite, W.K.S., Araújo, A.J.S., Silva, L.B., Souza, E.L., Pimentel, C.E., Silva, J.M.N., Assis, N.L.P., Lemos, E.L.M.D., Oliveira Filho, P.G. (2021): New Job Stress Scale: Factor and convergent validity, and reliability. – Revista Psicologia: Organizações e Trabalho 21(2): 1463-1472.
[6] Mayowan, Y., Siti Astuti, E., Utami, H.N., Prasetya, A. (2025): The interplay of work values, job satisfaction and intention to stay among millennials in Indonesia. – Cogent Business & Management 12(1): 16p.
[7] Mendoza, J.B. (2024): Echoes of contentment: Understanding job satisfaction and work productivity among college faculty. – International Journal of Multidisciplinary Research and Publications 6(12): 181-186.
[8] Khairunneezam, M.N., Siti Suriani, O., Nurul Nadirah, A.H. (2017): Work-life balance satisfaction among academics in public higher educational sector. – International Journal of Academic Research in Business and Social Sciences 7(Special Issue) 14p.
[9] Pasay-an, E.A., Pangket, P.P., Nialla, J.Y., Laban, L.B. (2014): Work life balance among nurse educators towards quality life: A mixed method study. – International Journal of Sciences: Basic and Applied Research 18(1): 386-401.
[10] Radu, C. (2023): Fostering a positive workplace culture: Impacts on performance and agility. – In: Human Resource Management-An Update, IntechOpen 13p.
[11] Ramli, A.H. (2019): Work environment, job satisfaction and employee performance in health services. – Business and Entrepreneurial Review 19(1): 29-42.
[12] Salama, W., Abdou, A.H., Mohamed, S.A.K., Shehata, H.S. (2022): Impact of work stress and job burnout on turnover intentions among hotel employees. – International Journal of Environmental Research and Public Health 19(15): 1-20.
[13] Swaroop, D., Kataria, N., Chanchal, B. (2025): A study on work-life balance in the service sector. – Social Science Journal for Advanced Research 5(3): 72-81.
[14] Zhenjing, G., Chupradit, S., Ku, K.Y., Nassani, A.A., Haffar, M. (2022): Impact of employees' workplace environment on employees' performance: A multi-mediation model. – Frontiers in Public Health 10: 13p.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 SITI NORAINI MOHD TOBI, ZARITH NUR SYAKIRA, ZILAL SAARI, SAADIAH JULIANA SAADUN, MUNA WADHIHA MOHD FAUZI, NUR’AIN ACHIM
This work is licensed under a Creative Commons Attribution 4.0 International License.
