THE IMPACT OF PERCEIVED INTERNAL COMMUNICATION ON JOB SATISFACTION AMONG PROFESSIONAL TEACHERS
DOI:
https://doi.org/10.55197/qjssh.v7i2.1183Keywords:
perceived internal communication, job satisfaction, professional teacher, organizational effectivenessAbstract
Internal communication plays a vital role in shaping positive employee attitudes, boosting work engagement, and improving overall organizational effectiveness within higher education institutions. As universities increasingly emphasize faculty well-being and institutional governance, the quality of internal communication has become a key factor influencing teaching and research stability. This study focuses on exploring how perceived internal communication affects job satisfaction among professional teachers in Chinese universities. Based on a questionnaire survey of 328 professional teachers from various Chinese universities, this research adopts structural equation modeling (SEM) to empirically test the hypothesized relationships. The findings indicate that perceived internal communication exerts a significant positive impact on teachers’ job satisfaction. Efficient and open internal communication enables faculty members to access timely and accurate institutional information, clarify organizational development goals, strengthen their sense of belonging, and build higher trust in university management, all of which further elevate their satisfaction with their professional roles and working environment. These results enrich the empirical research on organizational communication in the higher education sector and offer actionable managerial implications for university administrators. By optimizing communication systems, enhancing information transparency, and improving feedback channels, institutional leaders can effectively enhance faculty job satisfaction, promote stable teaching teams, and support the sustainable development of higher education institutions.
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